Meet a Ohio-licensed mental health professional by phone or video. If you're approved, your signed ESA letter arrives in 10-15 minutes.
Case Western Reserve University and the University Circle medical and cultural institutions are major sources of rental demand. About 58.3% of occupied housing units are renter-occupied (ACS 2020-2024, Census QuickFacts).
A letter from a Ohio-licensed mental health professional is the documentation behind a reasonable accommodation request — the step that lets a renter ask to set aside a no-pet rule, pet rent and pet deposits.
With roughly 364,000 residents, Cleveland in Cuyahoga County is Ohio’s second-largest city. Renters across Ohio City, Tremont, Detroit-Shoreway, University Circle, Downtown and Little Italy rely on the same fair housing protections, whatever the building or landlord.
Ohio has no ESA-specific housing statute, so the federal Fair Housing Act and Ohio’s own fair housing law set the rules. Housing discrimination complaints can be filed with the Ohio Civil Rights Commission or with HUD. For the details, read our Ohio ESA law guide.
Complete a free pre-screening and meet a mental health professional licensed in Ohio by phone or video. If approved, your signed letter arrives within 10-15 minutes. You aren’t charged unless you’re approved.
Your letter is for housing — apartments, condos, HOAs and student housing. It doesn’t grant public access to stores or restaurants, and airlines have treated emotional support animals as pets since 2021.
Explore the Ohio housing rights guide, check current pricing, review renewal timing, or see the psychiatric service dog option. You can also return to the Ohio overview.
Flat pricing · you only pay if approved.
It is. Cleveland landlords look at whether a licensed Ohio professional actually evaluated you; telehealth evaluations are standard practice.
Usually not. A landlord has to consider a reasonable accommodation request backed by a valid letter and can deny it only on limited grounds, such as a direct threat or undue burden. Small owner-occupied buildings may be exempt.
Most people are seen the same day, and if you’re approved the signed letter arrives within 10-15 minutes.
It does. The professional must hold an active Ohio license, which is who you’re matched with when you select Cleveland.
Yes. The Fair Housing Act reaches HOAs, condo boards and co-ops, so community pet rules are subject to the same reasonable accommodation process.
$129 covers an ESA letter for up to two pets ($199 for three or more); PSD letters run $149 or $229. You aren’t charged unless a licensed professional approves you.
Free pre-screening · Licensed in Ohio · You only pay if approved
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